Service Technician – Des Moines, IA
LOCATION: Des Moines, IA
PRIMARY PURPOSE AND FUNCTION: The role of a Service Technician is to be the customer-facing representative who provides excellent service for our customers’ facilities and equipment.
PHYSICAL DEMANDS/WORKING CONDITIONS/ESSENTIAL FUNCTIONS:
- Ability to travel overnights 45% or more of the time.
- Activities require handling and grasping with the hands when performing cleaning or restoration of various duct systems by utilizing hand tools, power tools, air tools, nuts, bolts, electronic controls, and other small parts.
- Frequent lifting up to 25 lbs., occasional lifting up to 50 lbs., and seldom lifting up to 75 lbs.
- Exposure to loud noise, dust, gas or fumes, and chemicals.
- Work in confined spaces and in unprotected weather elements.
- Ability to wear hearing and eye protection as required.
- Ability to stand, bend, kneel, and crawl for prolonged periods of time.
- Ability to climb over heavy equipment or maneuver through ceiling crawl spaces.
- Ability to pass a medical examination to wear a respirator and pass a respirator fit test.
- Be clean-shaven (no more than 24 hrs. of growth) when required for jobs that require respirator usage.
DUTIES:
- Maintain a clean and safe work area, and adhere to all safety procedures.
- Maintain positive customer relations through professional interactions.
- Follow standard operating and industry procedures.
- Clean equipment.
- Attend formal training as requested.
- Load and unload equipment.
- Prepare new equipment for use as requested.
- Perform maintenance checks on rental equipment before and after use for damage, tires, fuel levels, battery levels, safety decals, and safety compliance.
- Safely perform minor repairs of equipment and tools, including checking oil, grease and fluids.
- Communicate with Supervisor and/or Project Manager for equipment maintenance requirements and repair.
- Assist all other levels of technicians as needed with project completion tasks.
- Scope, familiarize, and demonstrate operations of systems to customers as required.
- Recognize and communicate the need for shop tools/equipment.
- Identify and communicate the need for supplies/parts for inventory.
- Work is normally a 40-hour work week. Some Overtime may be available and required.
- All other duties as assigned.
KNOWLEDGE AND SKILL:
- OSHA certification preferred.
- Teamwork skills.
- Mechanical aptitude and knowledge of tools.
- Verbal and written skills.
- Time-management skills.
- Capable of taking initiative.
- High School Diploma or equivalency required.
- Familiar with policies and procedures of active construction sites.
- Follow all company policies and procedures as well as all local, state, and federal laws.
- Valid driver’s license, able to pass a physical and a drug test.
COMPANY POLICY COMPLIANCE:
- Follow all company policies and procedures as well as all local, state, and federal laws.
- CLEAR Air., Inc. does not tolerate sexual or other unlawful discriminatory actions, gestures, harassment, or statements. Any of these behaviors is subject to personnel action, including immediate termination, and is to be reported to management immediately.
- Always maintain the confidentiality of company records and information.
- Maintain professional image.